Country profile 2017: Australia (AU)

Appendix II

Country background

Efficiency ratio 2017

In the areas of integration and adoption, perceptions among Australia’s general population and healthcare professionals are not aligned with the realities of the healthcare system. These gaps can be attributed to the reality scores on these sub-indices falling significantly below the 19-country average. However, this gap between perception and reality is much smaller when it comes to access to healthcare.

While perceptions and the reality of access to healthcare in Australia are both above the 19-country average, there is still a small gap (6.0), suggesting the general population and healthcare professionals in Australia perceive they have slightly less access to healthcare than is actually available.

Perceptions of integration of the health system are on par with the 19-country average (54.1 versus 54.9). However, with a reality score of 18.4, Australia scores below average (24.1) on the integration sub-index, resulting in a large gap (35.7). Australia’s integration reality index score is driven down by mid-range scores on IT spending on Internet of Things (IoT) in services, software and connectivity for healthcare as a percentage of GDP compared with other markets.

The gap of 41.4 points between perceptions (50.5) and reality (9.1) of adoption is notable, showing a lack of alignment with the reality of the level of adoption of connected care technology in Australia. Australia’s reality score falls well below the 19-country average (9.1 versus 57.8), driven by low levels of IT spending on IoT in hardware in healthcare as a percentage of GDP and a lack of a cohesive health medical technology policy.

Australia’s efficiency ratio is slightly below the 19-country average (9.5 versus 10.5 respectively), as the country achieves above average health outcomes but also spends more than average on healthcare as a percentage of GDP.

Other key findings

  1. Both the general population and healthcare professionals overwhelmingly see cost/affordability as the largest barrier to providing high quality healthcare in Australia.
  2. The general population and healthcare professionals recognize the importance of preventive care, and most believe that tools like connected care technologies can empower the population to take more preventive measures, especially seniors.
  3. The biggest health concerns for Australians are ones they can act on, including being more active and eating better.
  4. While prevention is widely believed to be important, when it comes to allocation of the budget, healthcare professionals and the general population alike prioritize ‘sick care’ over preventive measures.
  5. While most of the Australian general population and healthcare professionals believe that patients have ownership of their medical records, the responsibility of moving the medical records is currently mostly in the hands of healthcare professionals. However, healthcare professionals would prefer more of a shared responsibility with their patients.