Five things health care professionals can learn from other industries

Customer-focused industries like retail, hospitality, travel and other service-based fields have made the connection that selling something of value means building meaningful relationships with customers and proactively anticipating their needs.

It’s time for the health care industry to borrow and apply a few of the lessons learned from consumer service businesses.

Because other industries are inherently more customer-focused than the healthcare industry, a great deal can be picked up and learned by healthcare professionals to improve relationship building with patients. Find out more:

FHI editorial team

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FHI editorial team

The editorial team of is always on the look-out for great content pieces that discuss the future of health, selecting the most interesting health-related stories for you to read.

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